Business Communications

Unified Voice Solutions

Keep your enterprise flawlessly connected with state-of-the-art Hosted VoIP and crystal-clear corporate telephony.

Explore Voice Plans
icon BrightVoice by BrightWave Technologies icon

Big business sound.
Small business price.

Modernize your office telephony today with Puerto Rico's most advanced cloud-based unified communication technology. No massive investments, 100% managed.

Shorter commitment

Office Plan 12

$99.95/ month

Just $24.99 per user

  • 4 extensions
  • Yealink T44W Wi-Fi desk phone included
  • Mobile app for all 4 users
  • Setup: $99.95 (one-time fee)
12-month agreement
Choose Office 12
No hardware

App Only Plan

$19.95/ user / month

Your office phone on your cell

  • Answer and call with your business number from anywhere
  • iPhone, Android and PC
  • Nothing to install at the office
  • Minimum 2 users
12-month agreement
Choose App Only
Included in every plan
Unlimited calling to PR & USA
New 787/939 number or keep yours free
Digital receptionist (IVR)
Smart ring groups
Voicemail to your email
Local support in Puerto Rico
Google Contacts & CRM integration
Call forwarding to your cell phone
Additional extension: $19.95/month
Additional desk phone: $9.95/month (Office Plan 24)
Large-scale Projects

Enterprise Solutions & Scalability

Customized Quote

Designed for corporations requiring complex telephony architectures, large hardware deployments, call recording and CRM integrations, powered by our robust Hosted PBX services.

Contact Enterprise Specialist
Integrated Multi-site Architecture

Unify multiple branches, remote offices, and departments under a single numbering scheme with free internal dialing.

Native CRM / ERP Integration

Sync your VoIP telephony directly with customer management platforms (Salesforce, HubSpot, Zoho) to automate data insight.

Advanced Redundancy & Failover

Business-critical continuity with automated secondary links and geographically distributed servers.

Hassle-Free Transition

Keep Your Existing Number

What is Local Number Portability (LNP)? It is your legal right to switch telecom providers without losing your current corporate phone number. We handle the entire configuration on our cloud backend so your clients notice absolutely zero downtime.

1
Share Recent Bill

Send us a copy of your current provider's phone bill to verify authorized ownership and active numbers.

2
Pre-Configuration

We fully map and test your interactive menus and system lines prior to execution, ensuring a zero-loss port.

3
Seamless Go-Live

The number transfers automatically over our digital channels while your brand-new physical phones stay completely active.

Next-Generation Technology

The absolute power of VoIP merged with an Advanced Cloud PBX

By unifying the flexibility of VoIP (Voice over IP) technology with the automation engine of our robust Hosted PBX services, your business shatters the physical barriers of traditional office spaces.

You aren't just acquiring a simple desk phone; you are deploying an intelligent platform in the cloud that centralizes your communications, optimizes customer service workflows, and ensures your company operates seamlessly under any scenario.

Massive Cost Reduction

VoIP technology optimizes transmission channels over the internet. This allows us to consolidate a dynamic Global Resources Pool, eliminating abusive flat individual line fees and drastically reducing your business monthly bill.

Centralization & PBX Control

Control your business call traffic like a pro. Configure time-based routing rules, interactive welcome menus (IVR), organized call queues, and intelligent department transfers with just one click.

Resilience & Always-On Cloud

Power outage or local internet failure at your building? Operating 100% on our resilient cloud hosting ensures your virtual PBX never shuts down. Customers still reach your menus, and employees can answer directly via mobile applications.

Agile & Instant Growth

Forget hardware limitations. Thanks to standardized VoIP protocols, expanding your phone system network is as easy as provisioning a new terminal remotely or activating a digital user. Your telephony grows as your business scales.

gavel Quality Assurance & Service Transparency (Terms & Conditions)

Minimum Commitment Period

Office Plan 24 requires a 24-month agreement and includes free setup. Office Plan 12 and the App Only Plan require a 12-month agreement. Because the Yealink T44W desk phone is provided with no upfront cost, early cancellation carries a penalty. The App Only Plan requires a minimum of 2 users.

Fair Use Policy (FUP)

Our network is strictly dimensioned for corporate administrative offices, retail settings, medical facilities, or professional services environments utilizing our Hosted PBX architecture. Unlimited calling to PR and the continental USA covers up to 4,000 total minutes per month per account. Using these communication lines for intensive outsourced call centers, massive telemarketing, or automated polling dialers is strictly prohibited.

Internet Stability Requirements

Even though Yealink T44W terminals feature integrated Wi-Fi for versatile setups, the client's location must feature a stable, business-grade broadband connection with high-quality wireless network signals. BrightWave is not liable for HD audio degradation resulting from congested local Wi-Fi networks, unstable consumer routers, or third-party packet loss separate from our secure cloud server clusters.

Prices do not include applicable taxes. Number porting is subject to approval by your current provider. An internet connection at the client's location is required.

icon Why Choose Us? icon

We ensure that all our clients can trust in our pillars of foundation.

It is our commitment to ensure user friendly experiences by providing interactive assistance and 24/7 guidance and support.

Reliability

100%

Security

100%

Scalability & Long Term Planning

100%