- Cond. El Centro 1, Suite 801, 500 Muñoz Rivera Ave. San Juan PR 00918
- Email: info@brightwavetechs.com
- Telephone: (939) 545-0643
Business Communications
Keep your enterprise flawlessly connected with state-of-the-art Hosted VoIP and crystal-clear corporate telephony.
Explore Voice Plans
BrightVoice by BrightWave Technologies
Modernize your office telephony today with Puerto Rico's most advanced cloud-based unified communication technology. No massive investments, 100% managed.
Designed for corporations requiring complex telephony architectures, massive hardware deployments, unlimited call recording, and seamless CRM integrations powered by our **robust VoIP services, including Hosted PBX**.
Unify multiple branches, remote offices, and departments under a single numbering scheme with free internal dialing.
Sync your VoIP telephony directly with customer management platforms (Salesforce, HubSpot, Zoho) to automate data insight.
Guaranteed business-critical continuity with automated secondary links and geographically distributed servers.
What is Local Number Portability (LNP)? It is your legal right to switch telecom providers without losing your current corporate phone number. We handle the entire configuration on our cloud backend so your clients notice absolutely zero downtime.
Send us a copy of your current provider's phone bill to verify authorized ownership and active numbers.
We fully map and test your interactive menus and system lines prior to execution, ensuring a zero-loss port.
The number transfers automatically over our digital channels while your brand-new physical phones stay completely active.
By unifying the flexibility of **VoIP** (Voice over IP) technology with the automation engine of our **robust VoIP services, including Hosted PBX**, your business shatters the physical barriers of traditional office spaces.
You aren't just acquiring a simple desk phone; you are deploying an intelligent platform in the cloud that centralizes your communications, optimizes customer service workflows, and ensures your company operates seamlessly under any scenario.
VoIP technology optimizes transmission channels over the internet. This allows us to consolidate a dynamic **Global Resources Pool**, eliminating abusive flat individual line fees and drastically reducing your business monthly bill.
Control your business call traffic like a pro. Configure time-based routing rules, interactive welcome menus (IVR), organized call queues, and intelligent department transfers with just one click.
Power outage or local internet failure at your building? Operating 100% on our resilient cloud hosting ensures your virtual PBX never shuts down. Customers still reach your menus, and employees can answer directly via mobile applications.
Forget hardware limitations. Thanks to standardized VoIP protocols, expanding your phone system network is as easy as provisioning a new terminal remotely or activating a digital user. Your telephony grows as your business scales.
Due to the immediate provisioning of premium corporate hardware featuring integrated Wi-Fi (Yealink T44W) without upfront acquisition fees for your business, the BrightVoice plan requires an operational commitment period of 12 months.
Our network is strictly dimensioned for corporate administrative offices, retail settings, medical facilities, or professional services environments utilizing our **Hosted PBX architecture**. Using these communication lines for intensive outsourced call centers, massive telemarketing, or automated polling dialers is strictly prohibited.
Even though Yealink T44W terminals feature integrated Wi-Fi for versatile setups, **the client's location must feature a stable, business-grade broadband connection with high-quality wireless network signals**. BrightWave is not liable for HD audio degradation resulting from congested local Wi-Fi networks, unstable consumer routers, or third-party packet loss separate from our secure cloud server clusters.
Why Choose Us?
It is our commitment to ensure user friendly experiences by providing interactive assistance and 24/7 guidance and support.
